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“After being discharged from a cardiac rehabilitation program following a heart attack, I began
an exercise program in Oct. 1995, at Mill Valley Physical Therapy and Sports Rehabilitation.
Since that time I have been exercising regularly (3 times a week) and I have had many
opportunities to observe how this clinic operates. During this time, I have noticed more
than one patient come in on crutches and later walk out on their own. I have always found
Rodney and his staff to be very caring and attentive. They impart a genuine atmosphere of
caring along with their expertise. Encouragement seems to be a regular part of the treatment.
The office manager and front desk staff are very knowledgeable and, not only friendly, but very
efficient with moving people through a maze of appointments and insurance issues.
In addition to my experience as a participant in their cardiac exercise program,
I have also had a number of occasions to receive physical therapy treatment for
various aches and pains. Their treatments have been very beneficial and all the exercises
which have been prescribed, I still use with continuing help. It is during these treatments
that I have noticed that the treatment rooms are always neat and clean. The décor colors
and art work is conducive to a feeling of restfulness, peacefulness and healing. They take
great care to use a patient’s name. A warm blanket is always offered during treatment.
When young children come into the clinic as patients or with a parent, they are offered
either books or coloring books and crayons.
In the gym, the equipment is upgraded on a regular basis. Without question, I would
recommend Rodney and the MVPT staff, and would like to thank them for their continued
support in my rehabilitation process! “
Sincerely,
Lillian W.,
88, Writer
“I first met Rod Heschong eight years ago. I had been involved in an industrial accident
and I initially chose him because his office was in a convenient location for me. After
approximately two months of therapy, he felt something was not right. He referred me
back to my doctor and an MRI exam showed a shattered biceps tendon that required surgery.
I continued with physical therapy at Mill Valley Physical Therapy for the rehabilitation of my
arm and shoulder. Three months later I was back at work and comfortable with the strength
and ability levels required to do my job. I am a mechanic on the large ship cranes, employed
at the Port of Oakland.
In the last three years, injuries, age and arthritis have contributed to numerous surgeries on
both shoulders. Rod Heschong’s treatment has been instrumental in helping me maintain a
quality of life.
The clinic’s quality of service is outstanding. This is a hands-on facility, where the
therapists accept a high level of responsibility for your maximum recovery. They also expect
you to participate in the rehabilitation process, and do what’s necessary for yourself. I am sure
both are very important when dealing with chronic pain.
I continue working with Rod and his staff and would recommend his clinic without hesitation.”
Sincerely,
Dan K.,
48, Longshore man Crane Mechanic
“When I called you last week I was in a lot of pain with my sciatic nerve. I truly appreciate all
you did to help me. Joelle rearranged your schedule to get me in to see you right away.
When I came in you reassured me you and your staff would do your best to help me feel better.
Your treatment over the following week was very helpful.
With every visit you and your staff showed sincere concern as to how I was feeling. I am now
pain free, thanks to you and all your staff who worked with me. Many thanks to all of you.”
Sincerely,
Mary Q.,
73, Teacher
“I have gone for physical therapy twice before for other injuries at different clinics, but I
found everyone working at Mill Valley Physical Therapy was always ready to help if I asked
anything. They were always very personable and attentive, listening to my concerns and
about how I was feeling. At low points in the treatment I was reminded that my down
moment would pass. Due to my injury, my life was a bit on hold but they told me, with hard
work, I would get better. It was the truth. I actually looked forward to my appointments
because I knew they were as determined as I was to get me healed and back on my feet.
The staff was very friendly and helpful. There was always someone there to assist me in my
exercises and as I became more independent they continued to help me by pointing out small
ways that I could get more out of the exercises! If I changed my position a little here or made
some adjustment there, it would make all the difference. I could not have recovered from my
knee surgery without them.
I have recommended MVPT a number of times to friends, family and co-workers and wouldn't
go anywhere else if I had any injuries in the future .”
Kathy M.,
37, Caterer, Baker, Cook
I played varsity basketball for three years at Marin Catholic High School. My senior year, I fell
while playing and tore the ACL in my knee. I went to Mill Valley Physical Therapy following my
surgery for sports rehabilitation. After many hours of hard work, I am now fully recovered and
can pursue my dream of playing college basketball at a Division I program in southern California.
Everyone at Mill Valley Physical Therapy is very knowledgeable and welcoming. Dave was the
trainer who worked with me the most. He was very patient and encouraging and motivated
me to give my best effort every day. I don't know where I'd be today without the help and
therapeutic guidance I received at Mill Valley Physical Therapy.
Miranda F.,
18, College Student Athlete
I am writing this letter to express my gratitude for your generosity and kindness during my stint
in physical therapy.
If more people treated others the way you have treated me, this world would
be a better place.
I thank you immensely for that month of therapy that my insurance disregarded. I know that
many people would not have done that. I feel that I have made a good deal of progress in my therapy,
and I owe much of that to you.
Once again, I thank you for your kindness, and I hope that you and your family have a blessed holiday season.
Sincerely,
Graciela P.,
74, Opera Singer
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